Privacy Policy
Last updated: January 15, 2025
This Privacy Policy describes how Sidekick Intelligence LLC (doing business as "Chikoh") ("we," "us," or "our") collects, uses, and protects your personal information when you use our services at chikoh.com and related domains.
Legal Entity: Sidekick Intelligence LLC
DBA: Chikoh
Primary Domain: chikoh.com
Corporate Domain: sidekick-intelligence.com
AI Chatbot Data Collection & Privacy
AI Chat Data Handling
When you interact with our AI hosts, we collect and process conversation data to provide personalized responses and improve our services. Important: If our system detects crisis indicators (self-harm, suicide ideation), we will log the safety intervention without storing sensitive message content.
Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support.
- Account information (name, email, password)
- Payment information (processed securely through Stripe/PayPal)
- Fantasy league data you choose to connect
- Entertainment preferences and predictions
- Communication preferences
- AI chat interactions (messages, response quality feedback, crisis interventions)
- AI disclosure acknowledgments (stored locally and in user preferences)
How We Use Your Information
We use the information we collect to:
- Provide and improve our AI-powered recommendations
- Send you personalized updates from our service
- Process payments and manage subscriptions
- Communicate with you about your account
- Train and improve AI host responses (using anonymized conversation data)
- Detect and respond to safety concerns (crisis intervention, self-harm prevention)
- Ensure AI compliance (maintain relationship boundaries, prevent emotional dependency)
- Comply with legal obligations including California SB-243
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
Third-Party Services
We use trusted third-party services to help us operate our business:
- Supabase for authentication and data storage
- Stripe and PayPal for payment processing
- Railway for hosting and content delivery
- Analytics services (with IP anonymization enabled)
Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@chikoh.com
- By mail: Sidekick Intelligence LLC, 1021 E Lincolnway, Ste 8412, Cheyenne, WY 82001
Legal Notice: This privacy policy constitutes a legally binding agreement between you and Sidekick Intelligence LLC (DBA Chikoh). By using our services, you acknowledge that you have read, understood, and agree to be bound by this policy.